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Why Potiki And Pet Insurance

Why Potiki Pet Insurance Banner

Pōtiki means youngest
in the family.

The word Potiki comes from Māori and it means youngest in the family, and more often than not, the fur baby is the youngest one in the family.

Putting pet insurance a whole new light

It makes sense to reward pet owners with extras that help them with everyday pet needs. We have done exactly that by offering additional non-insurance benefits via Potiki Perks # at no additional cost. This includes exclusive offers, everyday savings, and unbeatable discounts! With Potiki Perks #, you can enjoy 2-for-1 deals and up to 20% off across a wide range of categories including dining, takeaway, activities, shopping, gift cards, travel, and more featured pet specific offers. Plus you have the benefit of contacting a vet for assistance “anytime, anywhere” with LiveVet ~ provided with your cover. Chat online with an expert vet to get immediate assistance with your pet’s condition.

Why Potiki Banner

Multi-Award Winning Pet Insurance Cover Across All Cover Types

A testament to our unbeatable Potiki Pet Perks # offer and the competitive cover options available (in collaboration with petinsurance.com.au), we’re extremely humbled and proud to have been awarded:

  • Pet Insurance Provider of the Year!
  • Exceptional Value Comprehensive Pet Insurance (Gold and Routine care (non-insurance benefit)).
  • Exceptional Quality Pet Insurance Award (Platinum).
  • Exceptional Value Accident & Illness Pet Insurance.
Best Of Value
Pet Insurance Of The Value
Best Of Quality
Best Of Quality
2024
  • Best for Value (multiple pets) - Winner
  • Best for value (overall) - Finalist
Pet Insurance Of The Value Best Of Value
2023
  • Best for Value (Pet Insurance) - Winner
  • Pet Insurer of the Year - Finalist
  • Best for Quality (Pet Insurance) - Finalist
Best Of Value Pet Insurance Of The Value Best Of Quality

myPetPassTM** + Potiki Perks2

Unlock extra support and savings with myPetPassTM & Potiki Perks2. At no additional cost, myPetPassTM** gives you access to:

  • 24/7 online LiveVet ~
  • 30% off prescription medication
  • PLUS savings on pet care essentials, and more!
With new offers being added regularly, myPetPassTM** makes it easier to care for your fur baby. T&C's apply**
Potiki Perks2 gives you access to:

Exclusive offers, 2-for-1 deals, and up to 20% off in categories like dining, activities, shopping, travel, and more. T&C's apply**

Find Out More
mypetpass and perks

Why pet insurance matters

Pet owners are special people. They share, they care. Pet ownership in Australia is one of the highest in the world – over 60% of us have dogs, cats or both. Yet any pet can get into strife. Accidents and illnesses are unfortunate. From snakebites to cancer, an unexpected vet bill can cost thousands of dollars for surgery or treatment. It can pay to be prepared with pet insurance.

Cover with more
flexibility and benefits

Potiki, together with petinsurance.com.au offer our customers flexibility with a choice of excess, along with the option of adding in extras. This is what you get:

Why Potiki Banner

The Platinum Cover provides a superior level of protection for ‘specified accidental injury’ and ‘illnesses,’ offering up to 80% cover with a choice of $0, $250, or $500 excess options and a $30,000 annual benefit limit. Unlike other plans, Platinum Cover has no sub-limits on vet consultations, cruciate ligament conditions, tick paralysis, or hip joint surgery.

The Gold Cover offers up to 80% cover for ‘specified accidental injury’ and ‘illnesses,’ with a $20,000 annual benefit limit and a choice of $0, $250, or $500 excess options. This plan includes generous sub-limits for certain treatments:

  • Vet consultations - $500

  • Tick paralysis - $3,000

  • Cruciate ligament conditions - $4,000

  • Hip joint surgery - $6,000

The Silver Cover provides up to 80% cover for ‘specified accidental injury’ and ‘specified illnesses,’ with a $20,000 annual benefit limit and a choice of $0, $250, or $500 excess options. While it offers essential coverage, some sub-limits are lower compared to the Gold Cover.

The Bronze Cover is designed for those seeking cover for ‘specified conditions’ only, offering up to 80% cover with a $20,000 annual benefit limit and a choice of $0, $250, or $500 excess options. This plan is suitable for indoor cats.

Refer to your PDS for more details about these cover options.

Superior & innovative service makes claiming easy

You can access GapOnly® on the spot claiming 3

Potiki in collaboration with petinsurance.com.au is proud to have access to the GapOnly® platform. Making pet insurance claims faster and easier than ever, the GapOnly® service calculates your claim while you’re still at your vet’s practice, so you only pay the gap (the difference between the total vet’s invoice and eligible claim benefits under your policy).

It means less up-front out of pocket expenses on eligible claims, and you don’t have to wait for your claim to be paid after you leave the vet practice. Plus, no paperwork!

Find a GapOnly® vet

Potiki Gap Only
Why Potiki Pet Insurance Portal

Pet portal

The petinsurance.com.au Pet Portal allows you to submit claims quickly and easily online.

The portal includes a range of features to help you manage your policy 24×7 and is one of the many benefits of being a customer :

  • Submit claims in 3 quick steps from any device
  • Access to full details of your cover and policy documents
  • Access to claims correspondence and status updates
  • Update payment and policy details
  • Help centre to provide key information you may need.

A choice of excess means flexibility. You can choose from $0, $250 or $500 of excess across all cover options

If you would like to decrease your monthly premium, you have the choice to increase your excess, or to choose Silver Cover or Gold Cover instead of Platinum Cover.

What else do you get when sign up?

  • Potiki Perks: The free Potiki Perks# app offers exclusive offers, 2-for-1 deals, and up to 20% off in categories like dining, activities, shopping, travel, and more while.T&C's apply

    myPetPass™** unlocks extra support and savings on everyday pet essentials such as online vet care, discounted pet prescription medication and savings on premium pet food.
  • Multi-pet Discount: Receive a 10% discount on each subsequent pet10

Common claim costs

TOP 5 CLAIMS FOR DOGS
CONDITIONS AVERAGE COST
Otitis externa (ear) $100 - $1,500
Conjunctivitis $100 - $300
Diarrhoea $150 - $1,500
Ear infection $100 - $1,000
Vomiting $300 - $6,000

* PetSure data from 2022 to 2023

TOP 5 CLAIMS FOR CATS
CONDITIONS AVERAGE COST
Diarrhoea $100 - $600
Conjunctivitis $100 - $900
Lethargy $350 - $2,500
Foreign object $500 - $4,500
Eye problems $100 - $350

Common without pet insurance*

DISEASE COST OF CLAIM
Gastric Dilation $1,500 - $8,500
Elbow dysplasia $1,200 - $4,500
Peritonitis $1,00- - $7,000
Cataract $1,000 - $8,000
Intervertebral disc $1,000 - $10,000
Cruciate Ligament $1,000 - $7,000
Gallbladder $1,000 - $10,000
Adenocarcinoma pulmonary (lung) $1,000 - $5,000
Envenomation $1,000 - $4,000
Foreign body $1,000 - $12,000
Why Potiki Pet Insurance Two Table

* Animal Medicines Australia (2019) Pet Ownership in Australia 2019