Admin Login

Powered by PetSure – Australia's leading Pet Insurance Provider

Company

Dogs
Cats
Why Potiki
Potiki Pet Perks
Pet Care Blog
Policy Portal

Newsletter

Be first in the queue! Get our latest news straight to your inbox

^# Potiki together with Petinsurance.com.au policyholders are eligible for Potiki Perks. The features and benefits of Potiki Perks are separate from the pet insurance product. Potiki Perks is made up of a range of products and services detailed in the Potiki Perks App (value varies on the frequency of use), which are separate services from the Petinsurance.com.au pet insurance policy. These are provided by Entertainment Publications Australia Pty Ltd. Access to Potiki Perks is provided as soon as you have been given a policy number, following your policy purchase through Potiki (in collaboration with petinsurance.com.au). Access to the app is ongoing for all 'In Force' policies. As soon as it is cancelled, access to the app will be restricted. Potiki reserves the right to withdraw or extend this offer at any time (in-market and for all policy holders), without notice.

^**myPetPass^TM is a rewards programme provided by PetSure (Australia) Pty Ltd ABN 95 075 949 923 (PetSure). Available only to holders of active petinsurance.com.au policies. myPetPass^TM perks are provided by PetSure and third-party suppliers and also subject to these third-party suppliers’ terms and conditions. myPetPass^TM perks may be amended or withdrawn any time without notice. PetSure does not guarantee that any particular third-party providers will continue to participate in myPetPass^TM through the offer or provision of perks, or that the myPetPass^TM rewards programme or any myPetPass^TM perks or features of myPetPass^TM will continue to be available. Full Terms & Conditions available at mypetpass.com.au/terms.

~ Live Vet Support is a service provided by PetSure that gives you 24/7 access to general veterinary telehealth advice for your insured pet(s) via online video or chat, via the Customer Portals owned and operated by PetSure. Access to Live Vet Support consultations subject to the Customer Portal terms of use available at petportal.petinsurance.com.au.

In addition, all new policy holders receive 2 months free ^*

^* Offer commences on 1 July 2024 at 12.01am AEST and ends 1 July 2025 at 11.59pm AEST (OfferPeriod). Offer provides new customers with 2 months free in their first policy year only when they purchase a policy with Potiki in collaboration with Petinsurance.com.au during the Offer Period (Offer). For monthly or fortnightly instalment payers, you will not be charged an instalment for the first 2 months of your first policy period and your instalments will commence to be charged from the third month of your policy period. For annual payments, the 2 months free will be deducted from your first policy year premium at the time of purchase. Offer applies to new Pet Insurance policies purchased during the Offer Period, online or by phone, using promo code POTIKI2MF. You must enter the promo code POTIKI2MF in the promo field box in the Quote Tool to be eligible for this offer. Offer will cease if you change your level of cover. Offer cannot be used in conjunction with any other offer with the exception of the multi-pet discount and the Potiki Perks App. Potiki Pty Ltd reserves the right to withdraw, vary or extend this offer at any time, without notice.

Petinsurance.com.au policies entered into for the first time prior to 7 November 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representatives (AR) Pet Insurance Pty Ltd ABN 38 607 160 930, AR 1234944 (PIPL) and Potiki Insurance Pty Ltd ABN 76 652 040 312, AR 1295320 (Potiki). Petinsurance.com.au policies entered into for the first time on or after 7 November 2023 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s ARs, PIPL and Potiki. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at petinsurance.com.au.

^{^} Policy Terms and Conditions, limits, waiting periods, exclusions and excesses apply.

Promotion Terms and Conditions

₁ myPetPass™ is available to customers who take out a new pet insurance policy.

² Potiki Perks are provided independently by Potiki Insurance Pty Ltd ABN 76 652 040 312. The Potiki Perks App offers ongoing discounts on multiple products and services. They are subject to change without notice.Potiki Perks App Terms and conditions apply. The savings are a guide only and do not take into account your personal financial situation or needs. Access to Potiki Perks is provided as soon as you have been given a policy number, following your policy purchase through Potiki (in collaboration with petinsurance.com.au). Access to the app is ongoing for all 'In Force' policies. As soon as it is cancelled, access to the app will be restricted. Potiki reserves the right to withdraw or extend this offer at any time (in-market and for all policy holders), without notice.

³ The gap is defined as the difference between the eligible vet's invoice and the claim benefit under your policy. GapOnly® is only available at participating Vets. Please visit gaponly.com.au/find-a-gaponly-vet to search for GapOnly enabled vets. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure).

⁴ Policy Terms and Conditions, limits, waiting periods, exclusions and excesses apply.

⁶ We will pay you the Benefit Percentage for the eligible Vet Expenses incurred by you for Consultations up to the Benefit Limit (subject to the Sub-limit) as shown on your Certificate of Insurance. Consultations include home visits by the Vet.

⁷ List of specified conditions: cancer; feline lower urinary tract disease; gastrointestinal problems; ingestion of a foreign object; poisoning; diabetes; hyperthyroidism; heart disease; outer and inner ear infections; arthritis; and renal disease.

⁸ Some conditions are eligible for review after an 18 month period - this can be done on application or simply by submitting your claim. Refer to your PDS or our Pre-existing Conditions page for more details.

⁹ Cover is available for the life of your pet as long as Petinsurance.com.au continues to provide the product, and you renew your policy each year without any break, lapse or change in the level of cover. Cover and renewal are subject to the applicable terms and conditions of the policy for each policy period. See details in your Product Disclosure Statement.

¹⁰ Petinsurance.com.au policyholders get a 10% discount that applies to their second and subsequent Petinsurance.com.au policies only, based on the order that pet details are entered when you obtain a quote, or the order that policies are purchased (if purchased separately) (“Discount”). Discount is applied to your premium at the time of purchasing a second or subsequent policy for an additional pet, when purchased in the same transaction. For existing policyholders that wish to insure an additional pet, please call us on 1800 973 427 for the Discount to apply. To be eligible for the Discount, second and subsequent policies must be purchased from 7 November 2023. Application and order of the Discount is reallocated across remaining policies upon a policy cancellation, where there are two (2) or more active policies. Should a policy(s) be cancelled resulting in only one (1) remaining active policy, the multi-pet discount will cease to apply on the next renewal. Discount may be used in conjunction with other offers, unless otherwise specified. Petinsurance.com.au reserves the right to withdraw, vary or amend this Discount at any time, without notice. Eligibility criteria applies for Petinsurance.com.au policies and is subject to the Petinsurance.com.au terms and conditions (refer to the Product Disclosure Statement).